Maju66 Privacy Policy – Personal Data Protection for Malaysian Players

Maju66 understands that privacy is more than just words — it is the trust players place in us every time they register an account, make a deposit via DuitNow or Touch 'n Go eWallet, or enter personal information into our platform. That trust is not something we take lightly.

This maju66 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. We are committed to ensuring that all data you share with maju66 is handled with care, stored securely, and never used in any way that betrays the trust you have placed in us.

This Privacy Policy applies to all users of the maju66 platform — whether you are a new player who has just registered, a seasoned player who regularly bets on Malaysia Super League football, or a visitor simply browsing maju66.best. We encourage you to read this document carefully and to contact us if any part is unclear.

Maju66 only collects data that is necessary to provide a secure, fair, and regulatory-compliant service. The following are the categories of data we collect from maju66 players:

A. Data You Provide Directly

• Full name (as shown on your MyKad or official Malaysian identification document).
• A mobile phone number registered in Malaysia.
• An active email address for account communications and verification.
• Date of birth — to verify that you meet the minimum age requirement of 18 years.
• Malaysian bank account or eWallet details (Maybank, CIMB, Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) used for deposits and withdrawals.
• A copy of your identity document (MyKad) when KYC verification is required for withdrawals exceeding a specified limit.
• Any information you share when contacting maju66 customer support via live chat or email.

B. Data Collected Automatically

• The IP address of your device at the time of accessing the maju66 platform.
• Device type, operating system, and web browser used.
• General location data based on IP address — used solely for compliance and security purposes.
• In-platform activity logs: pages visited, games played, session duration, and navigation patterns.
• Technical data relating to app performance and error reports for technical improvement purposes.

C. Financial Transaction Data

• A complete record of all deposits and withdrawals in MYR (RM) made through the maju66 platform.
• Betting history — sport type, match, amount, and bet outcome.
• Records of maju66 bonus and promotion usage.

Maju66 uses your personal data solely for legitimate and necessary purposes. We will not use your data beyond the following scope without your explicit consent:

• Account Management: Processing registrations, verifying identities, and managing your maju66 account on an ongoing basis.
• Transaction Processing: Processes deposits via DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, FPX, and withdrawals of winnings to your Malaysian bank account.
• Security & Fraud Prevention: Detecting and preventing suspicious activity, money laundering, and misuse of the maju66 platform.
• Customer Support: Handling enquiries, complaints, and support requests submitted to the maju66 support team.
• Regulatory Compliance: To fulfil obligations under applicable laws and regulations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
• Service Improvement: Analysing platform usage patterns to improve the overall maju66 player experience — for example, improving app speed for players who enjoy live betting during EPL matches or badminton games.
• Marketing Communications: Sending you promotional updates, the latest bonuses, and special maju66 offers — but only if you have consented to receive such communications. You may withdraw this consent at any time.
• Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and offering appropriate assistance in line with maju66's responsible gaming policy.

Maju66 does not sell, rent, or transfer your personal data to any third party for marketing or commercial purposes without your explicit consent. This is our written commitment to every maju66 player in Malaysia.

However, there are limited circumstances where maju66 needs to share your data with certain parties in order to operate legally and securely:

The security of your personal and financial data is something maju66 takes very seriously. We continuously invest in advanced security infrastructure to keep your data protected at all times. Here are the layers of security we have in place:

• 256-bit SSL Encryption: All communications between your device and maju66 servers are encrypted using 256-bit SSL — the same technology used by Maybank2u and CIMB Clicks for online banking in Malaysia.
• Fund Segregation: Player funds are held in accounts completely segregated from the company's operational funds. This ensures your winnings are always available and accessible at any time.
• Multi-Layer Access Control: Access to maju66 player personal data is restricted to staff with a legitimate operational need only, with a full audit log maintained for every access.
• 24/7 Monitoring: The maju66 security system is monitored around the clock to detect any unauthorised access attempts, cyberattacks, or anomalies in data traffic.
• Two-Factor Authentication (2FA): maju66 offers two-factor authentication for player accounts as an added layer of security — we strongly encourage all players to enable this feature.
• Regular Penetration Testing: The maju66 platform undergoes regular security testing by independent cybersecurity experts to identify and address any vulnerabilities before they can be exploited.

The maju66 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and help us understand how players use our platform. The following are the types of cookies we use:

• Essential Cookies (Required): These cookies are essential for the core functions of the maju66 platform — including keeping you logged in, saving your language preference, and ensuring your deposits via DuitNow or eWallet are processed securely. The platform cannot function properly without them.
• Analytics Cookies: We use analytics cookies to understand how players interact with the maju66 platform — which pages are visited most frequently, how long players spend in the Sports Betting section compared to the live casino, and so on. This information helps us make better decisions about platform improvements.
• Preference Cookies: These cookies store your personal preferences — such as your favourite sport type, preferred odds format, and other display settings — so you don't have to reconfigure them every time you log in to maju66.

Most web browsers allow you to manage cookie settings through your browser preferences. You may choose to block certain cookies, though this may affect the functionality of some areas of the maju66 platform. For more detailed cookie controls, you can manage your preferences through your maju66 account settings page.

Maju66 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our data retention guidelines are as follows:

• Active Account Data: For as long as your maju66 account remains active, or until you request account closure.
• Financial Transaction Records: Minimum 7 years from the date of transaction — in line with Malaysian financial legislation requirements for audit and anti-money laundering purposes.
• Security & Activity Logs: 12 months from the date the log was recorded, unless related to an active investigation.
• KYC records (MyKad & verification documents): 5 years after account closure or last related transaction — in accordance with Malaysia's AML compliance requirements.
• Support Communication Records: 3 years from the date of communication, for reference and service improvement purposes.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with maju66's standard industry procedures. Anonymised data cannot be traced back to you personally and may be used for general analytics purposes without a time limit.

As a maju66 player based in Malaysia, you hold certain rights over your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). maju66 fully respects and facilitates the exercise of these rights:

The maju66 platform may contain links to third-party websites or services in certain contexts. This maju66 Privacy Policy applies only to the maju66.best platform and does not cover the privacy practices of any external websites or services you may access through those links.

Maju66 is not responsible for the privacy policies or content of third-party websites. We encourage you to read the privacy policy of any website you visit, particularly when sharing personal information there. The security of your data outside the maju66 platform is your own responsibility.

Maju66 encourages you to reach out should you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data. We are committed to providing a thorough and timely response to every enquiry we receive.

Maju66 also reserves the right to amend this Privacy Policy from time to time in line with changes in legislation, our operations, or improvements to our privacy practices. Any significant changes will be communicated to players via in-platform notifications or email. We encourage you to review this page periodically to stay informed about how maju66 protects your privacy.